Privacy Policy
Effective Date: June 2025
Collabuu ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our mobile app or website (collectively, the "Platform"). We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
When you use Collabuu, we may collect the following information:
Personal Information:
- Full name
- Email address
- Phone number
- Payment information (via Stripe)
- Social media handles (e.g., Instagram username)
Usage Data:
- IP address, device information, and interactions with the Platform
Submitted Content:
- Posts and media submitted by influencers for events
- QR code scans associated with event participation
2. How We Use Your Information
We use your information to:
- Facilitate event listings, applications, and influencer-business interactions
- Process payments and payouts (via Stripe)
- Share social media handles and submitted content with businesses
- Improve user experience and manage the Platform
- Prevent fraud and misuse (e.g., duplicate QR code scans)
- Communicate with you regarding your account, earnings, and support inquiries
3. Sharing Your Information
We do not sell your personal data. However, we share limited data under the following circumstances:
With Businesses:
- Your social media handle and submitted content are shared with businesses when you apply for or participate in events.
With Service Providers:
- Stripe for payment processing
- Supabase for backend data storage and account management
All third parties are contractually required to protect your data and comply with applicable laws.
4. Data Storage and Cross-Border Transfers
Your data is stored on Supabase servers, which may be located in the United States or other jurisdictions. By using Collabuu, you consent to the transfer and storage of your personal information outside of Canada.
We ensure that your data is protected through appropriate safeguards in line with PIPEDA requirements.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Users can request account deletion at any time by contacting us.
6. Your Rights
As a Canadian user, you have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Withdraw consent (where applicable)
- Request deletion of your personal data
- Ask about how your information has been used or disclosed
To exercise these rights, email us at: support@collabuu.com
7. Marketing & Communications
We may send transactional or marketing messages to you. You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.
We comply with Canada's Anti-Spam Legislation (CASL) and only send messages with your express or implied consent.
8. Cookies & Tracking
While we do not use cookies in the mobile app, the Collabuu website may use cookies or analytics tools (e.g., Google Analytics) to understand user behavior. You can manage cookie preferences through your browser settings.
9. Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.
However, no system is 100% secure. We encourage users to use strong passwords and report any suspicious activity.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Material changes will be posted with an updated "Effective Date." Continued use of the Platform means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Collabuu Privacy Officer
Email: support@collabuu.com
Address: 1234 Fake Street
Edmonton Alberta
Canada