Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use our mobile application. They help us recognize your device and remember information about your visit, such as your preferred language and other settings.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: These cookies are necessary for our platform to function properly.

• Authentication and account management
• Security and fraud prevention
• Basic functionality and navigation
• Session management

Legal Basis: Legitimate interest (essential for service operation)

Can be disabled: No - these are required for the platform to work

2.2 Analytics Cookies

Purpose: Help us understand how users interact with our platform.

• Google Analytics for website usage tracking
• User behavior analysis and insights
• Performance monitoring and optimization
• Error tracking and debugging

Legal Basis: Consent

Can be disabled: Yes

2.3 Functionality Cookies

Purpose: Remember your preferences and settings.

• Language preferences
• Theme settings (dark/light mode)
• Dashboard customizations
• Notification preferences

Legal Basis: Legitimate interest

Can be disabled: Yes

2.4 Marketing Cookies

Purpose: Deliver relevant advertisements and track campaign effectiveness.

• Targeted advertising on external platforms
• Conversion tracking
• Retargeting campaigns
• A/B testing for marketing content

Legal Basis: Consent

Can be disabled: Yes

3. Third-Party Cookies

3.1 Analytics Services

• Google Analytics: Website traffic and user behavior analysis
• Mixpanel: Mobile app usage analytics
• Hotjar: User experience and heatmap analysis

3.2 Payment Processors

• Stripe: Payment processing and fraud detection
• PayPal: Alternative payment processing

3.3 Communication Tools

• Intercom: Customer support chat functionality
• SendGrid: Email delivery tracking

3.4 Social Media Integration

• Facebook: Social login and advertising pixels
• Twitter: Social sharing and login
• LinkedIn: Professional networking integration

4. Cookie Consent Management

4.1 Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences
• Learn more about our cookie practices

4.2 Managing Your Preferences

You can update your cookie preferences at any time by:

• Clicking the "Cookie Preferences" link in our footer
• Accessing cookie settings in your account dashboard
• Using your browser's cookie management tools
• Contacting our support team

5. Browser Cookie Controls

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.2 Disabling Cookies

You can choose to disable cookies, but please note that:

• Some features may not work properly
• Your user experience may be degraded
• You may need to re-enter information repeatedly
• Personalization features will be unavailable

6. Mobile App Tracking

6.1 Mobile Identifiers

Our mobile app may use device identifiers and similar technologies:

• Advertising ID: For targeted advertising (can be reset)
• Device ID: For app functionality and security
• Push Tokens: For sending notifications

6.2 App Tracking Transparency (iOS)

On iOS devices, we comply with Apple's App Tracking Transparency framework:

• We request permission before tracking across other apps
• You can manage tracking preferences in iOS Settings
• Tracking permission can be changed at any time

6.3 Google Play Services (Android)

On Android devices, we use Google Play Services which may collect:

• Advertising ID for personalized ads
• Analytics data for app improvement
• Crash reports for stability

7. Data Retention

7.1 Cookie Lifespan

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Stored for specified periods (30 days to 2 years)
• Essential Cookies: Retained as long as necessary for functionality
• Analytics Cookies: Typically 26 months (Google Analytics standard)

7.2 Data Deletion

Cookie data is automatically deleted when:

• The cookie expires
• You clear your browser data
• You withdraw consent through our preference center
• You request account deletion

8. Your Rights

8.1 Consent Withdrawal

You have the right to withdraw your consent for non-essential cookies at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8.2 Access and Deletion

You can request:

• Information about cookies stored on your device
• Deletion of cookie data associated with your account
• A copy of your data collected through cookies
• Correction of inaccurate information

8.3 Complaints

If you believe we have not handled your cookie data appropriately, you can:

• Contact our Data Protection Officer at support@collabuu.com
• File a complaint with your local data protection authority
• Contact our support team for immediate assistance

9. Updates to This Policy

• We may update this Cookie Policy to reflect changes in technology or regulations
• Material changes will be communicated through our website and app
• We encourage you to review this policy periodically
• Continued use after updates constitutes acceptance of changes

10. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us: